Updated on 2023/05/17
Mendi Alai
Accommodation type: Rural Accommodation
Cezura Auzoa 23, 48992, Carranza (Biscay)
678787256
Send email
Visit website of Mendi Alai
Description
Come to the heart of the Karrantza Valley, relax while strolling through our gardens filled with fruit trees and native trees, or venture into our private forest in search of roe deer, squirrels, and centuries-old oak trees whose shapes will ignite your imagination as if in a fairy tale. Visit us in the legendary enchanted valley.
Features and services
General
- No. of rooms
- 6
- Total number of adapted rooms
- 1
- Close to public transport (adapted)
- No
- Internet point adapted for customers of reduced mobility
- No
- Internet point with Jaws voice system available
- No
- Information regarding tourist spots and points of interest accessible to disabled people
- Yes, but not enough
Parking
- Own parking
- Yes
- Parking located elsewhere (outside the hotel premises)
- Yes
- Covered parking
- No
- The parking entrance clearly identifies that we are in the parking area (identified with easy to read text)
- Yes
- Number of adapted spaces
- 1
- Adapted parking spaces indicated
- No
- Space width
- 250 cm
Entrance to the establishment
- There will be clear identification at the entrance showing that we are in front of a hotel. Does it say Hotel?
- No
- Homogeneous pavement
- No
- Sidewalk lowered next to the hotel
- No pavement
- Main entrance door type
- Double hinge door with glass
- Door that holds itself (magnetized) at the main entrance
- Yes
- Door step width at the main entrance
- 200 cm
- Visual signalling of obstacles at the main door
- Yes
- Reduced mobility people entrance is secondary
- No
Reception
- Easy reading signage
- Yes, on some
- Inside: Minimum free door width
- 100 cm
- Inside: Minimum aisle clearance width
- 150 cm
- Counter height
- 74 cm
- Is there an accessible counter?
- Yes
- The height of the accessible counter
- 74 cm
- An automatic reservation can be made from an ATM of payment device
- No
- Service information sent to mobile devices from the reception
- Yes
- Magnetic loop at reception
- No
- Are assistance and guide dogs allowed access?
- Yes
- Is there an additional cost?
- No
Room
Adaptability
- Degree of adaptation for people with impaired hearing
- Non-existent
- Degree of adaptation for people with impaired sight
- Partially
- Degree of adaptation for people with reduced mobility
- Completely
Rooms access
- There will be clear identification at the entrance pointing towards the rooms to show that we are heading to the rooms. (indicated in easy to read text)
- Yes
- Minimum free door width
- 80 cm
- Minimum aisle clearance width
- 100 cm
- Door type
- Blind hinge door (single leaf)
- Door that holds itself (magnetized)
- Yes
- Visual signalling of obstacles at the door
- Yes
Accessible for people with impaired hearing
- Rooms with a light bell
- No
- Written and on-line information regarding the hotel’s services
- Yes
- Adapted telephone with an incoming call light signal
- Yes
- Light fire alarm in the room
- No
- Vibrating portable alarm clock-fire alarm
- No
Accessible for people with impaired sight
- The room has colour contrast doors
- Yes
- There is Braille on the room door locks
- No
- The room floor is homogeneous with no gradients or projections
- Yes
- The room has services information available in Braille
- No
- The room has Amenities with information in Braille
- No
- The room has audible emergency signals
- No
- The room has an evacuation plan in Braille
- No
- The room has an evacuation plan in high relief
- No
Accessible for people with reduced mobility
- Free passage width in the room
- 100 cm
- Free turning diameter in the room
- 100 cm
- There is a switch socket in the room next to the bed and/or on the desk
- Yes
- Height of the bed
- 61 cm
- Width of the bedside spaces
- 100 cm
- Long stick hangers
- Yes
Bedroom bathroom
- The bathroom has a continuous shower tray
- Yes
- The bathroom has a roller blind and/or adapted screen
- Yes
- The bathroom has a folding seat anchored to the wall
- No
- The shower is located:
- At the same level as the ground
- The shower is fitted with bars
- Yes
- The shower has a seat
- No
- The bathroom has WC support bars
- Yes
- The sink has a foot
- No
- Sink width
- 77 cm
- Is the mirror reclined?
- Yes
- Door type
- Blind sliding door
- Door that holds itself (magnetized)
- Yes
- Door clearance
- 93 cm
Elevator
Elevators providing access to rooms
- Is there an elevator providing access to the rooms?
- No
Other elevators
- There are other elevators providing access to the parking, other services
- No
Lounge
- Does the hotel have lounges?
- Yes
- The lounges area entrance clearly identifies where we are. (indicated in easy to read text)
- Yes
- Minimum free door width
- 150 cm
- Minimum aisle clearance width
- 150 cm
- Minimum table height
- 80 cm
- Minimum free bottom of tables
- 100 cm
- Chairs with backrests available
- Yes
- Chairs with armrests available
- No
- Lounge colour contrast identification
- No
- Long stick hangers available
- No
Coffee shop
- Is there a coffee shop?
- No
Restaurant
- Is there a breakfast room?
- Yes
- The restaurant entrance clearly identifies that we are in the restaurant (identified with easy to read text)
- Yes
- Minimum free door width
- 150 cm
- Minimum aisle clearance width
- 150 cm
- Buffet bar height
- 80 cm
- Service provided by staff
- Yes
- Availability of pictograms / information regarding allergens
- Yes
- Menu in Braille
- No
- Is a hearing aid system available?
- No
- Minimum table height
- 80 cm
- Is the minimum free bottom of tables modular?
- No
- Minimum free bottom of tables
- 100 cm
- Four-legged tables have a minimum separation of 80cm
- Yes
- Availability of chairs with backrests
- Yes
- Availability of chairs with armrests
- No
Communal bathroom
- Is there more than one adapted communal bathroom?
- Yes, some of them
- Do all bathrooms share the same accessibility features?
- Yes
- Is the entrance to the communal bathrooms clearly identified (identified with easy to read text)?
- Yes
- Access ramp
- No
- Contrast stairs
- No
- Stairlifts
- No
- Does the bathroom has a folding seat anchored to the wall?
- Yes
- The bathroom has WC support bars
- Yes
- The sink has a foot
- No
- Sink width
- 80 cm
- Is the mirror reclined?
- Yes
- Door type
- Blind hinge door (single leaf)
- Door that holds itself (magnetized)
- Yes
- Door clearance
- 90 cm
- Minimum aisle clearance width
- 150 cm
More information
Accessible information: Leaflets, catalogues and written documents
- Are documents are written in text of at least font size Arial 16?
- Yes
- Is the menu available on easy to read documentation?
- Yes
- Are easy to read directories available of the hotel’s complementary services?
- Yes
- Is easy to read telephone operation instructions available?
- Yes
Accessibility policy
- Are accessibility audits performed?
- No
- Is accessibility commitment documented?
- Yes
Accommodation staff
Fixed workforce
- Number of employees at the hotel
- 1
- Number of employees with cognitive disabilities hired in the last 3 years
- 0
- Number of employees with visual impairment hired in the last 3 years
- 0
Casual workers
- Number of employees at the hotel
- 0
- Number of employees with cognitive disabilities hired in the last 3 years
- 0
- Number of employees with visual impairment hired in the last 3 years
- 0
Selection and training of personnel
- Is the hotel staff trained in accessibility?
- Yes
Fixed workforce
- Number of employees who have been trained to deal with a disabled person at the reception desk
- 1
- Number of employees who have been trained to deal with a disabled person at in the food and drinks department
- 0
- Number of employees who have been trained to deal with a disabled person at in the groups and events department, lounges
- 0
- Number of employees who have been trained to deal with a disabled person at in the complementary swimming pool, gymnasium, etc. services
- 0
Casual workers
- Number of employees who have been trained to deal with a disabled person at the reception desk
- 0
- Number of employees who have been trained to deal with a disabled person at in the groups and events department, lounges
- 0
- Number of employees who have been trained to deal with a disabled person at in the complementary swimming pool, gymnasium, etc. services
- 0
Offers and/or discounts
- Are there any direct discounts on the best published rate for disabled people and/or their companions?
- No
Accommodation location
Cezura Auzoa 23, 48992, Carranza (Biscay)Reviews
There are still no reviews. What are you waiting for to submit your review?
